At 18bet, your privacy matters. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a Filipino player on our platform.
Last updated: May 2026 | Effective upon account registration or continued use of 18bet
This Privacy Policy applies to all personal data collected and processed by 18bet in connection with your use of the 18bet website, mobile platform, games, sportsbook, and any related services (collectively, the "Platform"). It describes our practices as a data controller under Philippine data privacy law.
18bet takes its obligations under the Data Privacy Act of 2012 seriously. We collect only the data we need, use it only for the purposes stated in this Policy, and take reasonable steps to keep it secure. If you have questions about how your data is handled, our Data Protection Officer can be reached at the contact details in Section 13.
When you create a 18bet account, we collect:
To comply with anti-money laundering (AML) regulations and PAGCOR requirements, we may collect:
When you make deposits or request withdrawals, we collect:
18bet does not store full card numbers. Card payment data is processed by our PCI-DSS compliant payment processors.
We automatically collect certain technical data when you use the Platform:
If you contact 18bet customer support, we retain records of your communications, including live chat transcripts, email correspondence, and support ticket history.
18bet collects personal data through the following means:
18bet uses your personal data for the following purposes:
Under the Data Privacy Act of 2012, 18bet processes your personal data on the following legal bases:
18bet does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis:
18bet retains your personal data for as long as necessary to fulfil the purposes outlined in this Policy, and in accordance with applicable legal and regulatory requirements:
When data is no longer required, it is securely deleted or anonymised in accordance with our data retention schedule.
18bet implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that poses a risk to your rights and freedoms, 18bet will notify the National Privacy Commission (NPC) and affected players in accordance with the Data Privacy Act of 2012 and NPC Circular 16-03.
Cookies are small text files placed on your device when you visit the 18bet Platform. They help us recognise your device, remember your preferences, and analyse how you use our services.
You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the 18bet Platform. For essential cookies, no opt-out is available as they are necessary for the service to operate.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 18bet:
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 13. We will respond to all verified requests within 15 business days.
18bet does not knowingly collect personal data from persons under 21 years of age. The Platform is strictly intended for adults aged 21 and above, in accordance with Philippine gaming regulations. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe your child has registered on 18bet, please contact our support team immediately at [email protected].
18bet reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements , or regulatory obligations. When material changes are made, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect. The "Last updated" date at the top of this Policy will always reflect the most recent revision. Your continued use of 18bet following any update constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Data Protection Officer:
You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have not been respected.
Every connection to 18bet is secured with SSL/TLS encryption. Your personal data and financial transactions are protected from interception at all times.
18bet processes all personal data in full compliance with Republic Act No. 10173 — the Data Privacy Act of 2012 — and the regulations of the National Privacy Commission.
18bet never sells your personal data to third parties. Your information is shared only with trusted service providers who are contractually bound to protect it.
18bet has a designated Data Protection Officer (DPO) responsible for overseeing compliance with the DPA and handling all data privacy requests from Filipino players.
Access, correct, or request deletion of your personal data at any time. Manage your marketing preferences and cookie settings directly through your 18bet account.
In the unlikely event of a data breach, 18bet will notify affected players and the NPC promptly, in full compliance with NPC Circular 16-03 breach notification requirements.
18bet is built on trust. Join thousands of Filipino players who enjoy world-class casino games and sports betting on a platform that takes privacy seriously. Must be 21+ to register.
21+ only. Please gamble responsibly. 18bet is regulated by PAGCOR.